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HR Help Desk Analyst 90 English Level (#1.452.036.297) 

Oferta de trabajo Heredia (Heredia), Costa Rica

The HR Help Desk Analyst will provide professional customer service support, both individually and as part of a project team, with a focus on assisting our clients employees with their Human Resources inquiries and needs offering high levels of customer satisfaction and efficiency. The HR Help Desk Analyst will work as a support for the HR helpdesk team lead as a customer interface for trouble calls providing support, direction and HHRR inquiries resolution based on the assigned tasks and the team responsibilities. In addition, HR Customer Service Analyst will work on continues improvement and will recommend and suggest process improvements to help the account success.

Responsibilities
Handles inbound calls and tickets tofrom our client users.
Will work with Support Areas to resolve user inquiries.
Will be assigned to a weekly task but will need to support the other responsibilities as needed.
Will support continues improvement.
Will support and help on Process documentation
Will comply with the assigned schedule to cover the hours of operation
Will comply with the account KPIs with an average of 95 or above.

La Compañía

Nombre de la Compañía
Auxis Costa Rica

Detalles de empleo

Localización del trabajo
Ciudad
Heredia
Population
260.100
Código Postal
CR-40101
Distrito
Heredia
Estado
Heredia
País
Costa Rica



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    Gigajob-ID
    1.452.036.297
    Publicado
    Hace 9 días
    Enlace corto
    https://cr.gigajob.com/1452036297.html
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